Creating a comprehensive picture of customer needs
Assessing customer requirements
Assist in product decisions
SOURCING SOLUTIONS & SUPPLY CHAIN
CUSTOMER FOCUS
PRODUCT DEVELOPMENT
Evaluation of product requirements & specifications
Detailed cost analysis
Testing(materials & product)
Prototyping
Client evaluation
PROCUREMENT PROCESS
Low cost country sourcing
Vendor assessment & selection
Material purchase planning
Inventory control
MANUFACTURING
Factory assessment & certification
Product specification development
(tech pack)
JIT manufacturing /shorter lead times
Production planning
Made in Vietnam
QUALITY CONTROL
QC inspection standards & procedures
Quality assurance for process improvement
Inspection control points:
Raw materials, production, finished goods
LOGISTICS
Third party logistics (3PL)
International trade compliance
Shipping to USA, Canada, EU, and other destinations
CUSTOMER SATISFACTION
Raising the level of customer satisfaction
Post delivery customer care
Customer feedback
Customer loyalty
PARTNERS & VENDORS / CERTIFICATION
Sourcing Solutions & International trade compliance standards for imports/exports: In assessing textile vendors & manufacturing companies in Vietnam, we set high standards in order to meet customer expectations. Vendors and factories are required to provide proof of certification.
C-TPAT: The Customs-Trade Partnership Against Terrorism (C -TPAT) is a certification, for which all participants in the supply chain cooperate with US Customs to develop safe methods for each phase of their operations.
WRAP or ISO8000: Production (WRAP or ISO8000) are independent, objective, non-profit team of global social compliance experts dedicated to promoting safe, lawful, humane and ethical manufacturing around the world through certification and education.
BNQ : Bureau de Normalisation du Québec is accredited by the Standards Council of Canada to certify and guarantee the quality of products based on industry requirements. An example of BNQ certified product is the hockey protective neck guards which are produced to prevent injury to the neck by pucks, hockey sticks and skate blades.
Oeko-Tex & Blue Sign: These Product labels represent the elimination of harmful substances right from the beginning of the manufacturing process for an environmentally friendly and safe production. Oeko-Tex & Bluesign standards for products include testing for harmful substances.
